Privacy Policy — House of VORÁLUX

Discretion is the foundation of our House.

At the House of VORÁLUX, we regard your privacy as an essential element of our relationship with you. The information you share with us is handled with the same precision, restraint, and confidentiality we uphold in every commission and every interaction with the House.

Information We Collect

We collect only what is necessary to support your experience with VORÁLUX, including:

  • Information provided during account creation, ordering, or inquiries

  • Technical data such as IP address, device type, pages viewed, and basic analytics (via cookies)

  • Payment and delivery details required for secure processing

  • Voluntary submissions such as Capsule notifications, Concierge requests, or bespoke inquiries

This information is used exclusively to fulfill services, secure your account, refine House operations, and elevate your experience.

How Your Information Is Used

Your data is used to:

  • Process and fulfill orders

  • Provide tailored guidance and Capsule announcements

  • Maintain security and detect fraudulent activity

  • Improve the performance and presentation of the House

We never sell personal information in the conventional sense.
All uses remain within the discretion and authority of the House.

Targeted Advertising, Analytics & Your Rights (CCPA/CPRA)

Certain U.S. state laws may define basic analytics, cross-device relevance tools, or cookie-based personalization as “selling” or “sharing” personal information.

Where applicable, you may opt out at any time using the Do Not Sell or Share My Personal Information link in our footer.

If your browser sends a Global Privacy Control (GPC) signal, we honor it as a universal opt-out for that device and browser.

Your Rights

Depending on your region, you may have rights to:

  • Access the information we hold

  • Request corrections

  • Request deletion

  • Opt out of targeted advertising

  • Request a copy of your information (data portability)

To exercise any right, contact: concierge@houseofvoralux.com

Data Retention

We retain information only as long as required for legal, operational, and security purposes.

International Guests (GDPR)

For guests from the EU/UK, your data is processed on the legal bases of:

  • Contract necessity

  • Legitimate House interest

  • Explicit consent (where applicable)

Security

We maintain strict administrative, technical, and physical safeguards.
Your information remains within our control — never outsourced to unverified third parties.

House of VORÁLUX
Refined Dominance, with absolute discretion.

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