Privacy policy

Privacy Policy — House of VORÁLUX

Refined Dominance. Absolute Discretion.
Last updated: November 14, 2025

1. Introduction

Discretion is the foundation of our House.

At the House of VORÁLUX, we regard your privacy as an essential element of our relationship with you. The information you share with us is handled with the same precision, restraint, and confidentiality we uphold in every commission and every interaction with the House.

2. Information We Collect

We collect only what is necessary to support your experience with VORÁLUX, including:

Information You Provide

  • Account creation details

  • Order information

  • Shipping and billing details

  • Concierge requests

  • Capsule notifications

  • Bespoke inquiries

Technical Information

  • IP address

  • Device and browser type

  • Pages viewed

  • Basic analytics (cookies and tracking technologies)

Payment Information

  • Securely processed payment and transaction details

  • Delivery and fulfillment information

All information is used exclusively to fulfill services, secure your account, refine House operations, and elevate your experience.

3. How Your Information Is Used

Your data is used to:

  • Process, ship, and fulfill orders

  • Provide tailored Capsule announcements and Concierge responses

  • Maintain security, prevent fraud, and protect account integrity

  • Enhance the presentation and performance of the House

  • Communicate with you regarding orders, inquiries, or updates

We never sell personal information in the conventional sense.
All uses remain within the discretion and authority of the House.

4. Targeted Advertising, Analytics & Your Rights (CCPA/CPRA)

Some U.S. state laws consider analytics and personalization tools to be “selling” or “sharing” personal information.

Where applicable, you may opt out at any time using the
“Do Not Sell or Share My Personal Information” link in our footer.

We honor Global Privacy Control (GPC) signals as universal opt-out indicators.

5. Your Rights

Depending on your region, you may have the right to:

  • Access the information we hold

  • Request corrections

  • Request deletion

  • Opt out of targeted advertising

  • Request data portability

  • Limit certain processing

To exercise any right, contact:
concierge@houseofvoralux.com

6. Data Retention

We retain information only as long as necessary for:

  • Legal requirements

  • Operational needs

  • Security and fraud prevention

  • Account and order history

7. International Guests (GDPR – EU/UK)

Your data is processed on the legal bases of:

  • Contract necessity

  • Legitimate House interest

  • Explicit consent (when applicable)

We maintain strict administrative, technical, and physical safeguards.
Your information remains within our control — never outsourced to unverified third parties.

8. Security

We employ secure, industry-standard measures to protect your information.
No method of transmission or storage is entirely infallible, but the House upholds the highest standard of care.

9. Changes to This Policy

We may revise this Privacy Policy to reflect changes in practice or law.
Updates will be posted with a revised “Last Updated” date.

10. Contact Information (GDPR-Compliant)

For questions, data requests, or formal privacy inquiries:

House of VORÁLUX
1621 Central Avenue, Suite 9585
Cheyenne, WY 82001 USA
Email: concierge@houseofvoralux.com

Data Controller: House of VORÁLUX
EU/UK Guests: You may lodge complaints with your local Data Protection Authority.

House of VORÁLUX

Refined Dominance, with absolute discretion.